Posted by Nick in Sales Training To Improve Sales Results | 0 Comments
File under sales process
Are Your Sales Calls “Scattered”?
Structure Of A Sales Call
I’m sure you heard or read many times about a salesperson’s responsibility to “control” a sales call. I don’t like the word “control” because in reality, the prospect greatly influences what is discussed. Instead of “control”, the salesperson should “structure” the sales call so the flow of information is precise. The structure is not controlling what is discussed but when it’s discussed.
I’ve witnessed too many salespeople hop around during a sales appointment. They may ask a question, then discuss their product and then ask another question. These sales calls are scattered, lack structure and more often than not, result in failure.
Sales Call Structure
Prospects don’t structure their role in a sales call. They start asking questions and those questions often take the salesperson off track and in different directions. It is important for the salesperson to always get back on track and adhere to the structure of the sales call. That’s why sales call structure is so very important.
Before every sales call, it is important for the salesperson to visualize what will happen during the appointment. The salesperson needs a strategy to move from point “A” to point “B”. Failure to develop that strategy will allow the call to take many twists and turns.
How To Structure A Sales Call
Salespeople need to have an objective for every appointment. The objective defines the purpose of the sales call. Sales reps need to clearly understand what they need to accomplish during the call. Then, they need a plan to insure the objective is in fact accomplished. I’m often reminding sales reps that the call isn’t over until the objective is realized. If you don’t have an objective, the call could go on forever! See all you gain from powerful sales training? Learning how to structure a sales call is about having an objective for every appointment.
The only way for a salesperson to stay on track is to structure the sales call according to the steps in the Sales Process. The Sales Process consists of a series of steps that must be followed in order. You can’t proceed to the next step until the present step is successfully completed.
Ways To Structure A Sales Call
By following the Sales Process you avoid hopping around during sales appointments. When you follow the Sales Process you bring structure to the appointment and a strategy to achieve your objective. That’s how the top pros operate and the reason they get more than their fair share of the commissions. They know waste to structure a sales call. They use top level sales techniques to get more business. For example, knowing how to trial close is just as important as knowing when to trial close.
I hope you’ve learned more about how to structure a sales call.
To your overwhelming sales success!
SALES CALL STRUCTURE VIDEO