FAQ
PRODUCTS
Q) How many discs are included in the “Progressive Sales Process” sales training program?
A) The sales training program includes two DVDs, two CDs and a Workbook on CD.
Q) What is included with the “Change Everything With Your Winning Interview Strategy” program?
A) One 2.5 hour DVD and an email sent to you with the Interview Profile Sheet and the Daily Affirmations in Microsoft Word format and .pdf format. If for some reason you do not receive the email containing the two documents, please E. Mail us at admin@nationalsalescenter.com and we will promptly send you another one.
Q) How many discs are included in the “Six Figure Career In A Box” sales career training program?
A) All these discs are included in the Six Figure Career In A Box program.
“Progressive Sales Process” includes two DVDs, two CDs and a Workbook on CD.
“Change Everything With Your Winning Interview Strategy” includes one 2.5 hour DVD and an email sent to you with the Interview Profile Sheet and the Daily Affirmations in Microsoft Word format and .pdf format.
“Selling to VITO” (Very Important Top Officer) includes a 6 CD Audio Program Set.
Q) What do I do if I am having problems receiving the Sales Success Tracker?
A) Please feel free to contact us by E. Mail at admin@nationalsalescenter.com. Please allow 48 hours for a response.
DISC PROBLEMS AND FORMATS
Q) Can I return a defective disc?
A) Our discs are of the highest quality and we guarantee their performance. In the unlikely event you receive a defective disc, return it and we will promptly send you a replacement.
Q) What format was used to record the DVDs?
A) The DVDs are NTSC formatted. In the unlikely event you require PAL formatting, please contact us at admin@nationalsalescenter.com and we will special order PAL formatting at no additional charge. At this time, we can not special order SECAM formatting.
Q) How is the Sales Success Tracker formatted and is it available in Apple?
A) It uses Microsoft Excel so that version of Excel must be installed on your Apple.
CHARGES AND PAYMENTS
Q) What do I do if there is an error on my credit card charges?
A) Please contact us by E. Mail at admin@nationalsalescenter.com and we will promptly address any concerns that you might have on your credit card.
Q) Can I pay by check if I don’t have a credit card?
A) Yes. Please describe the product you are purchasing, your name, address and email address and mail a check to:
National Sales Center
7665 Palmilla Drive #5418
San Diego, CA 92122
Attn: Order Department
Q) What is your return policy?
A) Please see the Terms and Conditions at the bottom of our website.
SHIPPING, TRACKING AND CONTACTING
Q) What is the best way to contact the National Sales Center?
A) Please feel free to contact us by E. Mail at admin@nationalsalescenter.com. Please allow 48 hours for a response.
Q) How soon after I place my order will I receive the sales training program?
A) You should expect to receive your order in one to three weeks after processing your order. In the event that you do not receive your training DVD within three weeks, please contact us immediately via E. Mail at admin@nationalsalescenter.com.
Q) Where are the sales training program shipped from?
A) San Diego, California
Q) Can you ship your training programs to other countries besides the United States and Canada?
A) Yes; however, there are an additional shipping costs and a longer period to receive the products. Please also read Q) What format was used to record the DVDs? Please feel free to contact us by E. Mail at admin@nationalsalescenter.com.
